SHAPING SMART HOME PRODUCT SERVICE SYSTEM (SH-PSS) REFLECTION CRITERIA CARDS FOR ‘TILES IOT INVENTOR TOOLKIT’
Year: 2023
Editor: Buck, Lyndon; Grierson, Hilary; Bohemia, Erik
Author: Ganvir, Leeladhar; Kalita, Pratul; Jansari, Sachin
Series: E&PDE
Institution: Indian Institute of Technology, Guwahati, India
Section: Professional perspectives for design students in a pluralistic future
DOI number: 10.35199/EPDE.2023.113
ISBN: 978-1-912254-19-4
Abstract
The internet of things (IoT) is growing rapidly as a technological tool and solution to various problems. Developing Internet of Things (IoT) technology also generates new opportunities for smart home products, services and systems (SH-PSS). Previous research has shown how challenging it is for designers to generate ideas for such smart product-service systems. Tiles IoT Inventor is a card-based toolkit that helps identify and learn the consumer's problems and explore the design brief's technical capabilities while ideating SH-PSS. We do this through the IoT Ideation toolkit comprising many domain-specific cards. The toolkit, consisting of a deck of cards such as scenario, persona, missions, things, human actions, sensors, services, feedback and reflection criteria, was created and assessed by user experience designers, product designers, and human-computer interaction (HCI) students in user workshops. We have identified five attractive characteristics of SH-PSS which influence the technology adoption. In this study, we provide these attractive characteristics as SH-PSS Reflection Criteria Cards for Tiles IoT Inventor Toolkit. Research questions are formulated to address the idea generation ability enhancement, creativity enhancement and technology adoption discontinuity identification of SH-PSS Reflection Criteria Cards for Tiles IoT Inventor Toolkit. We have formulated a hypothesis to answer these research questions and test their experiments. These hypotheses should be tested in the experiment with the control and experiment groups. This study will be a significant contribution to design education. It is expected that design practitioners and researchers will get help in identifying consumer problems and exploring the technical capabilities of SH-PSS.
Keywords: Smart Home Product Service System, Context Awareness, Card Game Design, Ideation Toolkit, Tiles IoT Inventor Toolkit