PRODUCT FAMILIES; THE PARADIGM OF THE ORDER ENTRY POINT.
Editor: Marcel Tichem, Delft University of Technology, Mogens Myrup Andreasen, Technical University of Denmark, Alex Duffy, University of Strathclyde
Author: Bikker, Henk; van Till, Roelf
Page(s): 79 - 90
The paradigm of the Order Entry Point recognizes the necessity of anticipating the external needs from the market and the internal needs from design and manufacturing, to act partly on prognosis and partly on order. The Order Entry Point may be defined in relation to any main process belonging to the primary process as there are the quotation process, the design and engineering process, the material supply, the fabrication, assembly and service. The order entry does launch the remaining activities on request respectively on order, following the actions mentioned above on prognosis. The interesting question to deal with, is what criteria do dominate the positioning of the Order Entry Point within the main processes of the value-adding chain. In this article the Order Entry Calculation Point (OECP) will be defined as a tool to shorten time to respond to customer request. A start will be made to search for the criteria that play a role in decision-making in these matters.