BOTTOM-UP KNOWLEDGE SHARING IN PSS DESIGN. A CLASSIFICATION FRAMEWORK
DS 60: Proceedings of DESIGN 2010, the 11th International Design Conference, Dubrovnik, Croatia
Year: 2010
Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author: Bertoni, M.
Section: DESIGN INFORMATION AND KNOWLEDGE
Page(s): 1461-1470
Abstract
The paper presents an approach to visualize the knowledge sharing capabilities of Web 2.0 tools and mash-ups in the design of Product Service Systems. Drawing on data from the Swedish manufacturing industry, it proposes 12 dimensions on which bottom-up tools are benchmarked against the practical issues of working in a cross-functional and Virtual Enterprise environment. The framework has been used in the development phase of a Web 2.0 prototype, showing to enhance the common understanding on the technology capabilities and to facilitate the discussion on the requirements for the demonstrator.
Keywords: product service systems, functional product development, knowledge engineering, knowledge sharing